Refund policy

EXCHANGES POLICY 

We will gladly accept any unworn, unwashed merchandise with original tags within 15 Days of purchase for an exchange. – Items that have been used will not be accepted as exchanges. Items with any stains emitting body odors, perfume scents, marks, damage, or water stains will not be accepted for exchange. Items will be exchanged at the current prevailing price. – Please exchange goods with the exchange form and mention the reason for returning the items. – Customer needs to return the merchandise via traceable delivery, i.e., courier or registered post at his own expense, to our address. – Delivery Charges will not be refunded. Rs.150 will still be deducted as the delivery expense – Exchange requests will be processed within 15 working days after receiving the returned products. – All exchanges should be sent to 60 street 14A opposite Broadway School Main Harbanspura Road Lahore. – For further queries about exchanges, please email us at shop@zeekstore.com or Whatsapp at 0321-8427146 

FOLLOW THESE SIMPLE STEPS TO EXCHANGE YOUR ITEM(S): 

1. COMPLETE EXCHANGE FORM If you wish to exchange any portion of your online order, please complete the Exchange Form and include it with your return shipment. If you want to exchange any product of your order, please complete the Exchange form and include it with your return shipment.

2. REPACK MERCHANDISE: Please ensure that the item(s) you wish to exchange, along with the Exchange Form, is included with your shipment.

3. Ship to Customer needs to return the merchandise via traceable delivery, i.e., courier or registered post at his own expense to the following address: 60 street 14-A opposite Broadway School Main Harbanspura Road Harbanspura Lahore Telephone Support: 0321-8427146 (12:00 AM to 6:00 PM Monday – Saturday)

Email: shop@zeekstore.com

Whatsapp: 0321-8427146

 Zeek Store Diaries has full rights to update the Exchange policy without prior notice.